Delivery Information
NEW ZEALAND SHIPPING
FREE OVERNIGHT SHIPPING ON ALL ORDERS OVER NZD $50
- OVERNIGHT COURIER (Excludes Rural & SATURDAY COURIER): NZD $5
- RURAL COURIER (1-4 DAYS): NZD $7
- *Free shipping is not applicable for rural delivery
- Orders placed before 3 PM NZDT will be dispatched to CourierPost on the same day depending on stock availability. Orders placed after 3 PM will be processed and dispatched to CourierPost on the next business day.
- Orders placed on Friday will be dispatched to Courier Post to be delivered on Monday.
- Orders placed on Saturday and Sunday will be dispatched to Courier Post to be delivered on Tuesday.
- Orders placed on a public holiday will be dispatched to CourierPost on the next business day.
- Overnight shipping is Targeted and not guaranteed – Please allow 1-2 days for delivery and 1 – 4 days for Rural Delivery.
- All orders are dispatched with signature required.
- Vapor World will not take responsibility for any lost or stolen packages for any non-signature orders
- We use CourierPost Overnight Delivery Service for all orders. We will try our best to despatch your orders within 10 business days after the day your order is received by us and you have received confirmation of your order from us via email or equivalent. We are not responsible for any failure to deliver or delay in delivery caused by any event outside of our reasonable control.
- In the event that we fail to deliver any products, you may elect to cancel your order in respect only of the products not delivered unless we have contacted you and you have agreed to delivery at a later date.
- Where we fail to deliver or delay delivery of your order or part of your order or where any loss is incurred by you in relation to such delivery and is within our control, our liability shall be restricted to payment of the cost of replacing the order or part of the order, as we may determine (in our sole discretion).
- Advice regarding order shortages or damage in transit must be given to our customer service team no later than three days after receipt of products.
- Delivery is complete when the products reach the address you have specified for delivery. We will be responsible for arranging the delivery of products unless you arrange otherwise with us.
- Nothing in these terms entitles you to return the products as being surplus to your needs, or for any other reason other than set out herein.
AUSTRALIA SHIPPING
FREE OVERNIGHT SHIPPING ON ALL ORDERS OVER AUD $100
- DHL Express: AUD $20
- Orders placed before 2 PM NZDT (Target not guaranteed – (we cannot predict or remedy standard transit delays) – DHL TRACKED SHIPPING (1-5 working days) depending on the region) will be dispatched to DHL on the same day depending on stock availability.
- Orders placed after 2 PM NZDT will be processed and dispatched to DHL on the next business day.
- Orders placed on Friday will be dispatched to DHL to be delivered on Monday.
- Orders placed on Saturday and Sunday will be dispatched to DHL to be delivered on Tuesday.
- Orders placed on a New Zealand public holiday will be dispatched to DHL on the next business day.
- All orders are dispatched with signature required.
- Please note that a nicotine prescription is required for all orders that contains nicotine products. Please contact your GP or local healthcare professional for more information.
TO OUR VALUED INTERNATIONAL CUSTOMERS
We have customers worldwide and regularly send to Australia, North America Europe, and many other places.
Please be aware of the laws that your state or country has in place about any products you order. We take no liability for loss of goods sent due to your local laws or regulations and any taxes or Custom apply will be cover by you (the purchaser)